CYBEROFFICE of the 21st Century
Technology & Management Trends
The Internet - 'The Global Network Of Networks' Is Weaving A Wired Web Of Individuals And Enterprises.
The Creative Convergence Of Cheap Computing And Widespread Communications Is Shaping Fresh Management And Technology Trends.
Following Is An Alphabetical Listing (A to Z) Of a few of these trends important for cyber offices and cyber organisations of the 21st Century :
CYBEROFFICE of the 21st Century - A To Z
A - Adaptable All-The-Time
Just As A Chameleon Changes Color In Response To The External Environment, Tomorrow's Cyber Organizations Would Continuously Adapt To Various Market Moves And To Constant Competition.
B - Bytes Beat Atoms
In The Digital World, Bits And Bytes Based Offerings Are As Important As Those Are In The Physical Real World. On-Line Products And Services Like Newspapers, Travel Agencies Would Flourish Freely.
C - Cyberspace Communities
Tomorrow's Organizations Would Work Jointly To Build Common Interest Electronic Communities In Cyberspace. This Strategy of 'Co-Operating With Competitors In Building Common Interest Oriented Cyberspace Sites' Will Become Necessary And Would Attract New Global Markets.
D - Digital Cash
The 21st Century BIG BANG Would Be The Death Of Physical Cash. Credit Cards Have Already Started Replacing Physical Money Transactions. Imagine Being Able To Transact With Electronic Money via Your Personal Computer. Electronic Commerce Has Already Made Way For Itself In The USA. In India, It Would Quickly Spread Once Digital Cash Becomes As Anonymous And As Secure As The Physical One (Both Black And White).
E - Extended Enterprise Extranets
The Internet Has Standardized Several Cheap And Easy-To-Use Technologies Like TCP/IP, Http And Html Which Would Be Deployed By Tomorrow's Emerging Enterprises To Extend Their Internal Networks To Reach Out To Their Suppliers And Customers.
F - Flexi-Time
The 21st Century Cyber Office Would Observe Flexible Work Timings As Per It's Employee's Convenience. These Employees Would Need To Be Physically Present In Office Only For Work Which Has To Be Exclusively Conducted From The Office Premises.
G - Global Gobblers
With The Ever Increasing Multinational Competition, How Would An Indian Global Giant Emerge? The Answer Is Simple.
1) Either By Having A Large Volume Of Operations Leading To Low Costs Or
2) World Class Customer Service Levels In Their Respective Businesses.
H - Hierarchies Hit Hard
Computerization Has Drastically Altered The Role Of Middle-Level Managers In Organizations. The Internet Possesses The Potential To Be A Fearsome Flattener And Humbler Of Holistic Hierarchies.
It's Impact On Intermediaries Could Be As Devastating As The Berlin Wall Crash By Rapidly Reducing The Gap Between Producers And Consumers.
Today, In The Computer Software Industry, Any Internet User Can Directly Download The Latest Software Packages From The Sites Of The Larger Software Developers.
Middlemen Need To Introspect On Their Future Role. They Need To Be Clear About Their Future Value-Addition Strategies In Order To Retaining Their Bargaining Clout With Their Producers And Consumers.
I - Intranet Infrastructure
Indian Organizations Should Focus On Designing Intranets - 'Powerful Internal Information Networks' Using Internet Tools To Cut Costs And Increase Employee Productivity. Intranets Are The Rage Of Most Network Organizations Today.
J - Just-For-Now Just-in-Time Software
In 1995, The Internet Was Jolted By JAVA 'A New Computer Language Which Promises To Deliver Software Programs On Demand'. JAVA Carries Out Their Task On Whatever Computer You Have And Then Fades Away.
The Result - You Pay For Software On A Dynamic Per-Use When-Required Basis. Just As You Do Today For Your Electricity. No Expensive Software Purchases And Upgrade Hassles. Minimal Software Obsolescence And Maximum Hardware Independence.
K - Key Knowledge Kings
In A Service Focused 21st Century Economy, Intellectual Capital Would Dominate Financial Capital. The Richest Man On Earth Today - Bill Gates, Had Near Zero Physical Assets When He Started MICROSOFT.
Enterprises Would Need To Carefully Nurture Their Critical Knowledge Workers' Creativity And Commitment To Enhance Their Cutting Edge.
L - Learn-N-Leap Via Leverages
A Cyber-Organization's Growth Mantra For Market Dominance Would Be To Focus On It's Specialization And Outsourcing Non-Essential Fringe Activities And Services.
Leveraging It's Linkages And Alliances With Key Customers, Suppliers And Business Partners Would Help The Organization To Continuously Learn And Leap Over Competition.
M - Multimedia Magical Medium
Corporate Communications Would Be A Rich Multi-Media Magical Experience Using Sound, Video, Animations And Images.
Increased Communication Bandwidth Would Enable The Internet To Be Utilized As A Powerful Real-Time Medium For Delivering Dynamic Changeable Presentations.
N - Net-Niche
The Internet Is A Marketplace Wherein An Organization Can Do Mass Customization Of It's Offerings Towards Well-Segmented Market Niches.
Get-Rich-Using-Net-Niche Strategy Has Worked Wonders For Focused Organizations.
O - On-Line Overcomes Obsolescence
Things Change At A Rapid Pace On The Net. Staying On-Line Is The Best Barrier Against Obsolescence. The Rapidly Evolving Internet Knowledge Base In All Fields Is An Ominous Indicator Of One's Own Knowledge Limitations.
P - Privacy Poachers
Cyber-Offices Need To Protect Their Data And Networks. There Is Always A Possibility Of Technology Being Misused. The Internet Is No Exception.
The Bad News Is That It Is Notoriously Insecure.
The Good News Is That Many Brains Are Burning The Midnight Oil To Make It Safe. However, It's Going To Be A Hide-And-Seek Game Of Security.
Q - Quest For Quality
Tomorrow's Global Markets Would Not Tolerate Shoddy Products Or Services. The Quest Would Be To Fulfill India Inc.'s Quality Karma - A Nation-Wide Commitment To Produce Quality, Not Shoddy Products And Services.
R - Rapid Rightsizing Revolution
Organizations Would Rightsize - Either Upsize To World-Class Levels Or Downsize Rapidly To Avoid Disappearing Into The Jungles Of Jurassic Park.
S - Standard Software Structures
Today, Software Is 'Hard'. Once Developed, Software Cannot Be Easily Changed. In Addition, It Cannot Be Easily Reused.
Object Technology Provides Moldable Software Parts Similar To A Child's Clay Toy. The Internet Can Deliver These Anywhere On Earth.
Cheap 'Soft' Changeable Software Components Will Be Easily Available Everywhere.
T - Telecommuting And Teleconferencing
A Popular Advertisement Goes Like This " Why Walk When You Can Talk?"
A Virtual Workplace Pushes A Physical Presence To The Periphery. Video Conferencing Is Already A Reality Today.
Home Videophones And Personal Communication Satellites Are Not Very Distant On The Horizon.
U - Universal Individual Access
For The Netizens - 'The Internet Users', The Electronic Mail Facility Provides A Global Means Of Access With Any Connected Computer On Earth.
Rapidly Decreasing Costs And Shrinking Sizes Of Mobile Computing And Communication Devices Have Truly Compressed The World Into A Global Village.
V - Virtual Visualization
VR Or Virtual Reality Technology On The Net Would Enable A Real-Life 3 Dimensional Simulation Of Say A Stroll Through White House Or Neil Armstrong's First Walk On The Moon.
Such Realistic 3-D Scenario Simulation Is Already Being Used In Many Industries For Training Purposes. As Costs Crash, This Technology Would Be Accessible To Millions Of Us On The Internet.
W - World Wide Web's Widening Windows
The Web's Rapid Growth (Tripling Every Year) Would Continue As New Access Devices - Web-TV's And Web-Satellites Become Popular.
Will It Further Slow Down The Net Traffic? Initially, Yes. However, Later On, No. Billions Of Dollars Is Being Invested In Upgrading Worldwide Communication Infrastructure.
X - Xcelerating Xchanges
Xchanges of Material, Information & Services between an Organisation and The World facilitated by the Web will only accelerate. Xchanges between Person to Person, irrespective of Geographic Location will also xcelerate rapidly.
Y - Yes To E-Commerce
Cyber Organizations Need To Embrace E-Commerce Rapidly. They Should Focus On Their Existing Business Operations. Concentrate On Customers. Cut Costs. Use The NET To E-Wire, E-Evalute And E-Enhance Existing Capabilities. If They Do Not NET-Enable Their Existing Businesses To Serve Customers Better, Faster And Cheaper ; The NET Will Cannibalize Them.
Z - Zero Information Delay
Cyber-Organizations Effectively Using Intranets And EXTRANETS With Mobile And Pervasive Communication Products Could Expect Instantaneous Information Availability. Internet Based Technologies Would Provide Cyber-Organizations With The Facility To Respond In Real-Time To External Events Happening Outside.
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